Contact
Get in touch with the right StudyVector inbox first time
Support, schools, billing, and privacy routed clearly.
Send a message for account help, school rollout, billing, or data requests. We route it to the right inbox and usually reply by email within two working days.
We are an early-stage platform, so we try to be explicit about where to go for each kind of issue and what happens after you submit a message.
Support and access
Best for login issues, broken flows, and student account problems.
Open student sign-in
School trial or procurement
Best for demos, pilot scoping, and MAT or centre conversations.
Go to schools route
Parents and family support
Best for parent linking, read-only visibility, billing handoff, or calm support questions around a student-led account.
Open parent route
Teachers and classroom support
Best for starter packs, homework setup, marking support, evidence handoff, or classroom workflow questions.
Open teacher route
Organisation, exam-board or tutoring provider review
Best for trusts, tutoring providers, awarding organisations, or TutorVector data-boundary checks before public wording or evidence is shared.
Open review route
Content-quality correction
Best for wrong board labels, unclear source wording, or topic mapping that should be checked against a public specification.
Send correction route
Billing and refunds
Best for subscription, payment, or parent purchase questions.
Review pricing
We publish real usage stats and label every route by readiness: live, beta, partial, or coming soon.